Plan Your Visit

Address & Parking

The Knutzen Family Theatre is inside the Dumas Bay Centre at 3200 SW Dash Point Rd, Federal Way WA 98023. There is free on-site parking. If the parking lot is full, you can park along Dash Point Road in front of the Dumas Bay Centre.

Covid Safety Updates

Centerstage Theatre will observe all recommended Covid safety protocols mandated by the state of Washington. Please check our website for the latest updates. In order to protect our artists, we require all patrons, staff, and volunteers to wear a mask while inside the Dumas Bay Centre and the Knutzen Family Theatre. If you are feeling sick, or test positive for Covid prior to a performance, please contact our box office directly to find out about a ticket exchange. In 2021, the theater updated the HVAC system to operate with MERV-13 filters.

Accessibility

Please call or email our box office 48 hours in advance of the performance to inform us of your needs: boxoffice@centerstagetheatre.com or (253) 661-1444. We require 14 days advance notice for ASL interpretation/ captioning requests. We want to hear about your accessibility requests and how we can serve you better. Our current offerings include: scripts in advance (or during) the performance, wheelchair accessible seating, assistive listening devices, a dedicated quiet space for breaks, and ASL interpretation/captioning (upon request). The theater entrance is located at ground level. This building entrance does not have automatic doors but staff will be standing by to offer assistance with the doors.

Service Animals

Service animals are always allowed inside the Knutzen Family Theatre. Other pets or emotional support animals are not allowed.

Theft or Damage to Personal Items

Centerstage Theatre is a resident theater company that performs inside the Knutzen Family Theatre, which is part of The Dumas Bay Centre. We are not responsible for unattended items left inside the theater or any theft or damage of valuables or vehicles in the parking lot.

Hours of Operation

Box office staff are available by phone or to answer email, Tues – Fr 9am – 5pm PST. The box office and lobby doors open 1 hour before the performance start time. Seating begins 30 minutes before the curtain. Performances begin promptly. Patrons who arrive late will be seated at the House Manager’s discretion.

Age recommendations

All family-friendly shows and age restrictions will be notated in the show description for each show. The Holiday Panto is recommended for children over age 5.

Photography & Video

The use of cameras and audio recording equipment is strictly prohibited. All cell phones must be turned off or put in silent mode during performances.

Follow us on Facebook & Instagram

Get the latest updates and see our show photos and insider updates on social media. Link to our pages at www.CenterstageTheatre.com

Facility Use Fee

The City of Federal Way requires a “gate charge” for each ticket issued to a Centerstage Theatre performance. The charge is included in your ticket price.

Ticket Refunds

The theater does not offer ticket refunds. If a performance is canceled due to inclement weather, or you are unable to attend due to Covid precautions, your ticket will be exchanged for another performance. If no other performance date is available you will receive a credit for a future performance.